Loftus Veterinary

Loftus Veterinary (also referred to by some reviewers as “Abbey Vets”) is a general veterinary practice that reviewers mainly discuss in the context of ongoing pet care and small-animal visits. Recent reviews repeatedly mention a prompt response (including a “fast call out”) and staff who take time to talk things through, alongside comments about the clinic being clean and welcoming. One review raises a serious concern about an alleged misdiagnosis and a delay in receiving medication records, so experiences reported are not uniformly positive.

Concrete specifics mentioned by reviewers include

• •A “fast call out” and “prompt” service.
• •Staff “always have time to talk” and have “looked after my pets for years.”
• •Facilities described as clean and welcoming.
• •A complaint alleging a bowel obstruction was diagnosed as a uterine problem, and that getting a record of medications given took around 4 hours.

Services

Based on the information available from reviews

• •Small-animal veterinary care is explicitly mentioned.
• •Call-out visits are mentioned (“fast call out”).
• •General consultations and advice on pet care are referenced (e.g., “wonderful advice on caring for my pets”).
• •No specific procedures (e.g., surgery, dentistry, imaging) are described in the available website summary or reviews provided.

People

• •Pamela (vet): named in one set of reviews with “full praise” for being very helpful during a “fast call out.”

Reviews

4.8 stars from 58 reviews. “”

• •Speed and responsiveness: “prompt” service and a “fast call out” are specifically mentioned.
• •Communication/time spent: multiple reviewers say staff “always have time to talk” and have supported their pets “for years.”
• •Facility impression: one reviewer describes the clinic as clean and welcoming.
• •Pricing comments (non-specific): two reviews describe prices as “very reasonable” (no figures given).
• •Serious negative report: one reviewer alleges a fatal misdiagnosis (bowel obstruction vs uterine issue) and says it took 4 hours to receive medication records when requested.