Monaleen Vets – Vets in Castletroy
Clinic Overview
Monaleen Vets appears to be part of the Rockhall Veterinary group, with both the clinic website and customer comments referring to Rockhall branches. The clinic is set up for routine consultations and ongoing care, and it states that 24-hour emergency cover is provided through a partner night-vet service. Recent feedback highlights kind handling, clear communication, and helpful coordination between branches when appointments are tight.
Monaleen Vets appears to be part of the Rockhall Veterinary group, with both the clinic website and customer comments referring to Rockhall branches. The clinic is set up for routine consultations and ongoing care, and it states that 24-hour emergency cover is provided through a partner night-vet service. Recent feedback highlights kind handling, clear communication, and helpful coordination between branches when appointments are tight.
Services
- •Routine consultations and ongoing care: Owners describe appointments where vets took time to examine pets, answer questions, and give practical advice, including a cat consultation with Aoife.
- •Clear guidance during treatment decisions: Reviews highlight vets talking owners through options carefully, including support during difficult conversations.
- •24-hour emergency cover: The clinic states that emergency care is available through a partner night-vet service.
- •Pet products available at the clinic: One owner specifically mentions buying a recommended cat collar at the practice that did not irritate their cat and stayed on better than previous collars.
- •Cross-branch appointment coordination: Reviews suggest owners may be offered appointments at Monaleen when another Rockhall branch has no suitable slots.
Pricing
No published pricing information is currently available for this clinic.
People
- •Aoife (vet): Frequently praised for being gentle with pets, kind and patient with owners, and very clear when explaining care and decisions. One owner also credits her with taking extra time to help them feel informed and comfortable during a difficult situation.
- •Jess (vet): Mentioned positively for looking after a puppy, talking everything through clearly, and being accommodating.
- •Front desk team and nurses: Described as helpful, supportive, and accommodating.
Reviews
Google rating: 4.8/5 from 141 reviews.
- •Recent feedback is very positive, with owners repeatedly describing the team as kind, brilliant, and easy to deal with.
- •Aoife stands out in several reviews for gentle handling, especially with cats, along with clear advice and compassionate communication.
- •Owners mention good coordination across Rockhall branches, including arranging a next-day Monaleen appointment when another branch had no availability.
- •One detailed review also highlights a recommended cat collar bought at the clinic that stayed on well and did not irritate the cat.
