Abbey Veterinary

Abbey Veterinary is a vet clinic with a Facebook page as its only accessible web presence in our data (no service list was available from the site). Based on reviews, it appears primarily set up for routine small‑animal care, with multiple long‑term clients mentioning ongoing care “for years” and “wonderful advice” for pets. Reviewers also mention prompt service and a fast call‑out, and one long review specifically highlights clean, welcoming facilities. Feedback is overwhelmingly positive, but one reviewer reports a serious concern: an alleged misdiagnosis and a 4‑hour delay in receiving medication records requested after a visit.

Services

Services are not listed in the available website summary, but reviews mention

• •Small‑animal veterinary care (explicitly described as “Fantastic vet for small animals”).
• •Call‑outs (one reviewer reports a “fast call out”).
• •General consultations/advice (owners mention getting “wonderful advice on caring for my pets” and staff having time to talk).

People

• •Pamela (vet): specifically praised for a “fast call out” and being “very helpful.”
• •Unspecified staff: multiple reviews mention staff being willing to take time to talk and having looked after pets over many years.

Reviews

Google rating: 4.8 stars from 58 reviews.

• •Prompt help and call‑outs: “Prompt and good service,” and “Excellent service. Fast call out.”
• •Communication/time with owners: owners say staff “always have time to talk” and provide “wonderful advice.”
• •Facilities: described as “excellent, clean and welcoming” (in one detailed review).
• •Cost/value (non-specific): “very reasonable prices” is mentioned (no actual fees quoted).
• •Serious negative report (conflicting with the majority): one reviewer alleges a misdiagnosis (bowel obstruction reportedly diagnosed as a uterine problem) and says a requested record of medications took 4 hours, which they believe contributed to their dog’s death.