Newcastle West Pet Vet Clinic

Newcastle West Pet Vet Clinic says it offers a 24-hour emergency service, 7 days a week, outside normal appointment hours. Reviews continue to highlight routine veterinary care and grooming, with frequent praise for kind staff, clear explanations, and supportive follow-up during treatment and recovery. Recent feedback is especially positive about Mary, while grooming feedback remains mixed because of one reported injury complaint.

Services

•24/7 emergency care: the clinic states that emergency cover is available outside normal appointment hours.
•Veterinary consultations and treatment: reviews describe general vet visits for dogs and cats, supportive treatment, clear explanations of next steps, and advice to help with recovery at home.
•Grooming: several owners say their dogs came home looking great after grooming and were happy to return, though one review reports a dog coming home with cuts after grooming on two occasions.

Pricing

No published pricing information is currently available for this clinic.

People

•Mary (vet): repeatedly praised in reviews for treatment, support, and the overall experience during appointments.
•Casey (role not stated): mentioned positively alongside Mary for being kind and excellent at the job.
•Rhona (role not stated): named in one negative grooming review.
•Team: reviews also describe the wider staff as friendly, helpful, professional, accommodating, and polite.

Reviews

Google reviews show 4.6 stars from 112 reviews.

•Recent feedback is mostly very positive, with owners describing the team as kind, friendly, polite, and helpful.
•Mary is mentioned more than once by name and is singled out for excellent veterinary care; Casey is also praised in one recent review.
•Owners also highlight clear communication and support, including explanations during treatment and advice for recovery at home.
•Grooming feedback is mixed: some owners say their dogs looked great after visits, while one reviewer reports cuts after grooming on two occasions.

Reviews for Newcastle West Pet Vet Clinic

Note: Showing the 10 most recent Google reviews out of 112 we track in total. Recent reviews may not be representative of overall sentiment.

Ellen White

1 week ago

Mary is the best vet around by far, so impressed with how my cats appointment went today and in the past. A truly wonderful experience every time. Mary and Casey are so kind and brilliant at their job. 100% recommend taking your pet here

David Osullivan

1 month ago

My dad took his dog to the clinic and he was so so happy with the service he received, very friendly and polite and nothing was to much hassle for them, thank you for providing such great care for my pet

John Nolan

6 months ago

Mary is a great vet

Paul Solley

1 year ago

Инна Хаметова

Aoife S

2 years ago

I had my dog in with NCW Pet Vet for the first time today. I cannot recommend these girls enough. They were so professional and kind and very reasonably priced. Thanks 😊

Geoff Gordon

Liam Sheehy

Fergie 00

Will not be bringing our dog here for a grooming again, on 2 occasions our dog has come home with 2 or 3 big cuts on her. Don't think Rhona or whatever her name is is actually qualified I think she's just a chancer. Needless to say she has the manor of a pig to add to everything else.