Dog & Cat Vets in Kilmallock

## Summary Abbey Veterinary is a vet clinic with a Facebook page as its only accessible web presence in our data (no service list was available from the site). Based on reviews, it appears primarily set up for routine small‑animal care, with multiple long‑term clients mentioning ongoing care “for years” and “wonderful advice” for pets. Reviewers also mention **prompt service** and a **fast call‑out**, and one long review specifically highlights **clean, welcoming facilities**. Feedback is overwhelmingly positive, but one reviewer reports a serious concern: an alleged **misdiagnosis** and a **4‑hour delay** in receiving medication records requested after a visit. ## Services Services are not listed in the available website summary, but reviews mention: - **Small‑animal veterinary care** (explicitly described as “Fantastic vet for small animals”). - **Call‑outs** (one reviewer reports a “fast call out”). - **General consultations/advice** (owners mention getting “wonderful advice on caring for my pets” and staff having time to talk). ## People - **Pamela (vet)**: specifically praised for a “fast call out” and being “very helpful.” - **Unspecified staff**: multiple reviews mention staff being willing to **take time to talk** and having looked after pets **over many years**. ## Reviews **Google rating: 4.8 stars from 58 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Prompt help and call‑outs:** “Prompt and good service,” and “Excellent service. Fast call out.” - **Communication/time with owners:** owners say staff “always have time to talk” and provide “wonderful advice.” - **Facilities:** described as “excellent, clean and welcoming” (in one detailed review). - **Cost/value (non-specific):** “very reasonable prices” is mentioned (no actual fees quoted). - **Serious negative report (conflicting with the majority):** one reviewer alleges a **misdiagnosis** (bowel obstruction reportedly diagnosed as a uterine problem) and says a requested record of medications took **4 hours**, which they believe contributed to their dog’s death.

## Summary Michael Deady Veterinary Surgeon is linked via its website to Bruff Veterinary Centre, which describes itself as a **mixed animal** practice (treating both **small and large animals**) with **24/7 emergency care**. In the latest reviews available to us, owners repeatedly mention **out-of-hours help** (including being seen late on a Saturday night), **house-call support** for an end-of-life visit for a large elderly dog, and help with a **rescue dog**. There is also a serious negative account alleging **rudeness** and difficulty **taking a blood sample**, with the owner attributing a poor outcome to that visit. ## Services Based on the clinic website summary and the written reviews available to us, the following are explicitly referenced: - **Mixed practice care**: small animals and large animals (website). - **24/7 emergency care** (website). - **In-clinic urgent assessment and treatment**: one reviewer describes a late-night visit where the dog was assessed, diagnosed, treated, and given injections for relief and cure (review). - **Home visits**: one reviewer reports the vet came to their home to assist with **euthanasia** for an older, very large dog, and performed an examination before proceeding (review). - **Blood sampling/diagnostics**: one reviewer reports an attempted blood draw that they say was unsuccessful (review). ## People - **Mike / Michael Deady (vet)**: - Mentioned for **answering an out-of-hours call** and seeing a new client late on a weekend evening, then **diagnosing and treating** the dog during that visit (review). - Mentioned for a **home visit for euthanasia**, described as calm and reassuring; the reviewer also notes he **examined the dog to confirm the situation** rather than relying only on the owner’s view (review). - One reviewer gives a conflicting account, describing him as **rude/ignorant** and stating he could not obtain a blood sample (review). ## Reviews **4.8 stars from 20 reviews.** The written reviews we have are mostly 5-star, with one detailed 1-star account describing a very poor experience. **“Themes below are drawn from the latest written reviews available to us.”** - **Rapid help outside normal appointment times**: examples include answering a call late on a Saturday and seeing the dog shortly afterwards for assessment, treatment, and injections. - **Home support for difficult situations**: one owner describes an at-home euthanasia visit for a large, elderly dog, including a check-over before proceeding. - **Positive experiences with nervous or vulnerable dogs**: one review specifically mentions helpfulness with a rescue dog. - **A sharp negative outlier**: one owner alleges rudeness and an unsuccessful blood draw, and links this to their dog’s death.